{"id":120,"date":"2025-07-16T15:20:12","date_gmt":"2025-07-16T13:20:12","guid":{"rendered":"https:\/\/heyl.choyou-tools.fr\/?page_id=120"},"modified":"2025-07-24T14:28:15","modified_gmt":"2025-07-24T12:28:15","slug":"faq","status":"publish","type":"page","link":"https:\/\/heyl.choyou-tools.fr\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"120\" class=\"elementor elementor-120\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84ffd0c e-flex e-con-boxed e-con e-parent\" data-id=\"84ffd0c\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f613f0a elementor-widget elementor-widget-heading\" data-id=\"f613f0a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-00fe23f e-flex e-con-boxed e-con e-parent\" data-id=\"00fe23f\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a202412 elementor-widget elementor-widget-elementskit-faq\" data-id=\"a202412\" data-element_type=\"widget\" data-widget_type=\"elementskit-faq.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n                <div class=\"elementskit-single-faq elementor-repeater-item-897408f\">\n            <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">How long has Heyl been operating in the field of water analysis?<\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                Heyl has been developing, manufacturing and distributing equipment for water analysis and treatment for over 60 years. Our expertise is built on decades of continuous innovation and close collaboration with our customers.            <\/div>\n        <\/div>\n                <div class=\"elementskit-single-faq elementor-repeater-item-7d9150a\">\n            <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">What types of water can be analysed using your instruments?<\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                Our equipment is designed to analyse all types of water: drinking water, industrial water, pharmaceutical water, process water, water for injection (WFI), waste water, and water used in the food and drink or medical sectors.            <\/div>\n        <\/div>\n                <div class=\"elementskit-single-faq elementor-repeater-item-07d86de\">\n            <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">In which sectors are your solutions used?<\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                Pharmaceutical industry\n\nFood and drink industry\n\nDrinking water production\n\nIndustrial water treatment\n\nHealthcare facilities and medical laboratories\n\nApplications in research and quality control laboratories            <\/div>\n        <\/div>\n                <div class=\"elementskit-single-faq elementor-repeater-item-0186044\">\n            <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">Do you only supply analytical instruments?<\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                No. In addition to analytical systems, we also develop comprehensive water treatment solutions, as well as accessories, reagents, monitoring software and related services to provide a comprehensive solution to your needs.            <\/div>\n        <\/div>\n                <div class=\"elementskit-single-faq elementor-repeater-item-c03c46e\">\n            <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">Are your products manufactured in-house?<\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                Yes. At Heyl, we manage the entire value chain: design, development, production and distribution. This guarantees our customers quality, traceability, continuous innovation and controlled lead times.            <\/div>\n        <\/div>\n                <div class=\"elementskit-single-faq elementor-repeater-item-83f98a8\">\n            <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">Do you offer technical support or an after-sales service?<\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                Yes. Our technical teams support you before, during and after the installation of our products. We provide training, maintenance, remote diagnostics and the prompt supply of spare parts.            <\/div>\n        <\/div>\n                <div class=\"elementskit-single-faq elementor-repeater-item-12fee4a\">\n            <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">Are your products available internationally?<\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                Yes. Heyl operates in many countries through a network of local distributors and partners who are trained in our solutions. We also provide fast and reliable international logistics services.            <\/div>\n        <\/div>\n                \n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Foire aux questions Depuis combien de temps Heyl est-elle active dans le domaine de l\u2019analyse de l\u2019eau ? Heyl d\u00e9veloppe, produit et distribue des \u00e9quipements pour l\u2019analyse et le traitement de l\u2019eau depuis plus de 60 ans. Notre expertise s\u2019appuie sur des d\u00e9cennies d\u2019innovation continue et de proximit\u00e9 avec nos clients. Quels types d\u2019eaux peuvent [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-120","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/heyl.choyou-tools.fr\/en\/wp-json\/wp\/v2\/pages\/120","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/heyl.choyou-tools.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/heyl.choyou-tools.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/heyl.choyou-tools.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/heyl.choyou-tools.fr\/en\/wp-json\/wp\/v2\/comments?post=120"}],"version-history":[{"count":4,"href":"https:\/\/heyl.choyou-tools.fr\/en\/wp-json\/wp\/v2\/pages\/120\/revisions"}],"predecessor-version":[{"id":480,"href":"https:\/\/heyl.choyou-tools.fr\/en\/wp-json\/wp\/v2\/pages\/120\/revisions\/480"}],"wp:attachment":[{"href":"https:\/\/heyl.choyou-tools.fr\/en\/wp-json\/wp\/v2\/media?parent=120"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}