Frequently Asked Questions
How long has Heyl been operating in the field of water analysis?
Heyl has been developing, manufacturing and distributing equipment for water analysis and treatment for over 60 years. Our expertise is built on decades of continuous innovation and close collaboration with our customers.
What types of water can be analysed using your instruments?
Our equipment is designed to analyse all types of water: drinking water, industrial water, pharmaceutical water, process water, water for injection (WFI), waste water, and water used in the food and drink or medical sectors.
In which sectors are your solutions used?
Pharmaceutical industry
Food and drink industry
Drinking water production
Industrial water treatment
Healthcare facilities and medical laboratories
Applications in research and quality control laboratories
Do you only supply analytical instruments?
No. In addition to analytical systems, we also develop comprehensive water treatment solutions, as well as accessories, reagents, monitoring software and related services to provide a comprehensive solution to your needs.
Are your products manufactured in-house?
Yes. At Heyl, we manage the entire value chain: design, development, production and distribution. This guarantees our customers quality, traceability, continuous innovation and controlled lead times.
Do you offer technical support or an after-sales service?
Yes. Our technical teams support you before, during and after the installation of our products. We provide training, maintenance, remote diagnostics and the prompt supply of spare parts.
Are your products available internationally?
Yes. Heyl operates in many countries through a network of local distributors and partners who are trained in our solutions. We also provide fast and reliable international logistics services.